On June 20, 2025, Qingdao Decent Group conducted special internal training around its core product, the crucible tumbler. The core goal of this training is to “strengthen product understanding and improve customer service capabilities”. Through systematic explanations and practical video demonstrations, it ensures that team members fully grasp the key points of product technology and provide customers with more professional technical support.
Covering all dimensions and highlighting product technical advantages
The crucible tumbler is one of our main products and plays an important role in the field of fire assay labs. Fire assay is an ancient method for precious metal analysis. Accurately determine the precious metal content in the ore through high-temperature smelting and chemical separation. In this process, the crucible tumbler can fully and consistently mix the ore sample and the flux, further ensuring the accuracy and reliability of the experimental results.
This training systematically explains the product performance, operation process, customization plan and outstanding advantages of the crucible tumbler. The engineer combined market feedback and practical performance to analyze the optimization results of the product in key indicators such as flipping stability and mixing efficiency. In addition, the technical advantages and core highlights presented in the process of continuous product optimization were also introduced:
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Improved operation stability:
Structural enhancements and material upgrades have significantly reduced vibration during continuous flipping, enhancing result consistency and reliability.
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Continuously reduce manual intervention:
The equipment fully adopts pneumatic locking devices, and further optimizes the crucible advancement track to make the overall design more ergonomic, effectively improving the convenience and safety of operation.
Training results and team empowerment
Through theoretical explanations and equipment operation video displays, our team have a deeper understanding of the customized solution design, technical optimization and market differentiation advantages of the product, laying a solid foundation for better serving customers and solving customers’ questions and needs during product use.
After the training, the team members said that through this training, they not only mastered the detailed knowledge of the product, but also strengthened their confidence and sense of responsibility in the company. In the future, Qingdao Decent Group will continue to uphold the concept of innovation-driven development, deepen product optimization around customer needs, conduct internal training on a regular basis, promote the professionalization of the service team, and return the trust and support of our customers with more professional and higher-quality products and services, thereby contributing to the efficient development of the mineral laboratory industry.
