Successful Collaboration with Canadian Customer

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High-Efficiency Sample Drying Solution for Laboratory

Customer Background

The customer is a leading mineral laboratory located in Canada, specializing in the preparation and analysis of geological samples. As their business expands, the laboratory has placed higher demands on sample processing efficiency and urgently requires efficient and reliable equipment to meet the growing demand for sample handling.

Since 2020, the lab has partnered with Qingdao Decent Group, initially purchasing our cupellation furnace to enhance fire assay efficiency. Over the years, our products have earned their trust through consistent reliability and exceptional support.

Project Solution

To address the high demands for sample drying and preparation, the customer ordered two DDO-2-4-5000N double-door, four-trolley gas drying ovens in 2023.

These ovens significantly improved the lab’s sample drying efficiency with their high capacity and advanced performance.

Key Features:

  • High Load Capacity: Each trolley can carry at least 400 kg, ensuring the equipment can handle heavy workloads.
  • High Efficiency: Each oven can process up to 1,320 samples daily, greatly enhancing productivity.
  • Rapid Drying: The gas heating system can complete the drying of all samples within 4 hours, significantly reducing processing time.
  • Reliability: Since deployment in 2024, the equipment has operated reliably,capable of continuously processing large batches of samples.
  • CSA Certification: The equipment has successfully passed rigorous testing and obtained CSA certification.

This project successfully addressed the lab’s efficiency bottlenecks by introducing high-capacity, high-efficiency drying equipment, supporting seamless operations.

 

Project Outcomes

Since installation, the equipment has consistently delivered stable performance, handling large volumes of samples daily and supporting the lab’s efficient workflow.

  • Improved Efficiency: Sample processing efficiency increased by 30%, with a notable rise in daily throughput.
  • Stable Operation: The stable operation of the equipment ensures the efficient processing of large batches of samples, supporting the lab’s uninterrupted operations.
  • Enhanced Customer Satisfaction: Customers highly praised the equipment’s performance and after-sales service, particularly its drying speed and reliability.

 

Customer Feedback

The lab manager stated: “This equipment fully meets our needs, improving sample processing efficiency. This collaboration has been meaningful, and we look forward to further deepening our partnership.”

This project is another successful collaboration between Qingdao Decent Group and the Canadian laboratory, further demonstrating our technical strength and service advantages in the field of laboratory equipment. We remain committed to innovation, delivering high-quality, customized solutions to customers worldwide, and advancing the industry together.

 

 

 

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